Payment is due within 10 days of the invoice date in order to secure your project start date. If payment isn’t received by then, your spot may be released and rescheduled based on availability. Late payments may incur a 2% fee for each month overdue. Work will not begin until payment is received in full.
We’ll aim to deliver services within the timeframe we discussed, though delays can happen if we’re waiting on client responses or run into unforeseen circumstances. To keep things moving smoothly, you’ll need to provide any required access or information promptly—timely communication is key to staying on track.
Because of the nature of these services, refunds aren’t available. That said, if something feels off or you’re unhappy with the service you receive, please reach out—I want to make it right and address any concerns.
Any business information you share with Compass Digital Strategies will be kept strictly confidential and won’t be shared with third parties without your permission.
While I do everything I can to improve your site’s performance, SEO takes time, and results can vary. I can’t promise specific rankings or traffic increases.
If advertising recommendations are made, please note that media budgets for those campaigns are not included in this invoice and would be an additional cost if you choose to move forward with them.
Small tweaks are part of the process, but major changes outside the original scope may come with an added fee—we’ll always talk through those before moving forward. If your website needs a developer to make certain changes, Compass Digital Strategies isn’t liable for any downtime or technical issues that could come from that work.
You’re free to terminate services at any time with written notice. Just note that payment is still required for any work completed up to the termination date.
Lastly, while my goal is always to help you grow, Compass Digital Strategies isn’t liable for any direct or indirect damages that may result from the use of SEO services.